Privacy Policy
At Smallbiz Controller LLC (“Site”, “we”, “us”, or “our”), we are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, services, or communications (collectively, the “Services”). By using our Services, you agree to the practices described here.
1. Who This Policy Covers
This Privacy Policy applies to all users of our Services, including:
- Small business owners are using our CPA and financial services.
- E-commerce business operators using our accounting, tax, or financial solutions for online operations.
- Visitors and site users accessing our website or content.
2. Information We Collect
We collect information to provide accurate, reliable, and compliant financial services for both traditional and e-commerce businesses.
Information You Provide Directly:
- Contact details (name, email, phone, address)
- Account information (username, password, security questions)
- Payment and order information
- Communications submitted through the Services
- Service or shopping interactions
Information from Third Parties:
- Payment processors, cloud providers, and service vendors (e.g., Shopify, Amazon, Google)
- Marketing and analytics platforms for insights and promotional purposes
3. How We Use Your Information
We use your personal information to:
- Deliver Services: Provide accurate and strategic financial solutions, including accounting, tax, bookkeeping, and e-commerce financial management.
- Enhance Your Experience: Optimize site functionality, monitor usage, and personalize content.
- Communicate Effectively: Share account updates, notifications, and customer support responses.
- Ensure Security & Compliance: Prevent fraud, maintain legal compliance, and protect our Services.
- Marketing & Promotions: Send relevant offers, content, and promotions, tailored for both CPA and e-commerce clients.
4. Cookies and Tracking
We use cookies to improve functionality, understand user behavior, and provide personalized experiences. You may manage cookies through your browser, but disabling them may limit certain features of the Services.
5. Sharing Your Information
We may share your information with:
- Service Providers: Vendors supporting our operations (e.g., IT, payment processing, customer support, analytics).
- Business Partners: For marketing, promotions, or service delivery.
- During Business Transactions: In mergers, acquisitions, or legal obligations.
- With Your Consent: When authorized by you, such as shipping services or social media integrations.
We do not sell your personal information.
6. User-Generated Content
Any content you post publicly through our Services may be viewable by others. We are not responsible for how other users handle or use this information.
7. Third-Party Links
Our Services may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information.
8. Security and Retention
We use industry-standard security measures to protect your data. We retain personal information only as necessary to provide Services, comply with legal obligations, and resolve disputes.
9. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Limit or object to processing
- Receive a copy or transfer your data
- Withdraw consent where applicable
- Appeal decisions regarding your privacy requests
You can exercise these rights via our contact details below. We may require verification to protect your account and information.
10. International Users
Your information may be processed or stored outside your country, including the United States. We ensure compliance with applicable international data transfer standards and use recognized mechanisms where required.
11. Contact Us
For questions, privacy requests, or complaints, contact us at:
Email: assist@smallbizcontroller.io
Address: 228 Park Ave S #967909, New York, NY, 10003-1502, United States